
Ktlink Co.,Ltd
Ordinary questions :
Q:Delivery time?
A:once the bank account of our company receive the sample fee of the order,we will express the samples by DHL,UPS,FedEx or TNT within 3—4 working day.the weight of the goods is more than 100Kg ,we can we can transport it to your side by air within 4—7days ,by sea within 15—45 days . any questions,please E-mail or phone us.
Q:How much is the additional freight ?
A:It depends on the size of the goods , weight,and the destination ,usually,the air freight is 5—7 USD/kg , the account of goods will include the other freight ,for example,express 3.5kg good to German needs 75USD by DHL.
Q:The price and the MOQ ?
A:We supply the most competitive price and superior products for our customers.The MOQ is 100 pcs.
Q:what about the payment terms?
A:T/T:30% in advance;L/C for the big orders,any questions,contact us please.
Q:What about the quality ?
A:Our products have got the CE,FCC,FDA,ROHS.Have the professional checking workers.
Q:What about the package ?
A:The package of our product meets the standard of the transport by sea and by air.
Q:What about the OEM ?
A:Yes,if your quantity is less than 1000pcs, you need to pay the fee of the brand and the package.
Q:If supply the free sample ?
A:Sorry,the cost of the sample is expensive,so you need to pay for the samples.
Q:If your company supply the additional products ?
A:It depends your quantity,usually ,it is 0.5%--1%.
Q:What about the quality guarantee ?
A:The warranty time is one year .